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Terms and Conditions

Shipping

Aussie Bio Clean Solutions attempts to send out deliveries within 1-2 working days from receipt of the order, with final delivery anticipated to be between 4-7 working days depending on postal services. However delivery times should only be used as an indication, and Aussie Bio Clean Solutions will not be held liable for any delays in this process. Shipping costs are calculated at the time of checkout. Please contact staff for personalized estimated delivery times if you wish.

Refund and Return

Aussie Bio Clean Solutions aims to provide extensive information on sizing, product attributes and other general information pertaining to our products. This is to ensure that customers can make informed decisions about their purchases. However we realize that mistakes can still occur and therefore Aussie Bio Clean Solutions offers an exchange for another product of equal or lesser value within 10 business days of delivery (excluding shipping costs). Returns may be accepted subject to a minimum handling charge of 10% of invoice value. Please return your item with the original receipt and a brief explanation of the problem. If an item has been damaged in transit, Aussie Bio Clean Solutions will consider accepting the return and will offer a replacement at no extra cost.

In the event that the customer receives products within 7 days that are damaged or defective pursuant to the manufactures warranty please contact staff via email. Aussie Bio Clean Solutions will examine the goods for defects, and if found will exchange them immediately. If an exchange is not possible a full refund will be made. The cost of returning defective items will not be at the customers expensive.

It is imperative that returned items are in their original condition, including its packaging. Aussie Bio Clean Solution reserves the right to withhold credited funds if these conditions are not met. Aussie Bio Clean Solutions will process refunds but customers will still be charged the shipping costs of the item. In the event an exchange is required customers will need to pay a re-delivery fee depending on the size of the order.

Product Information

Product descriptions Supplied by Aussie Bio Clean Solutions intend to be as accurate and up to date as possible. However, Aussie Bio Clean Solutions will not be held liable if elements of the descriptions are inaccurate or not current. In the event that a product has been purchased as a result of a discrepancy in the product description, Aussie Bio Clean Solutions will offer an exchange for a product of equal or lesser value within 7 days of receipt of delivery (excluding shipping costs).

Accounts

If you decide to use this site and create an account, it is important to know that you are responsible for the confidentiality of your account and password as well as restricting access to the electronic device you are using to browse this site. Aussie Bio Clean Solutions reserves the right to remove or edit content that is harmful in any way at their sole discretion as well as refuse service and terminate accounts.

Prices

Prices for goods and deliveries on this website are current at the time of purchase; however they are subject to change at the discretion of Aussie Bio Clean Solutions. The customer is responsible for any taxes or other liabilities imposed by governmental agencies.

Indemnity and Liability

In no event shall Aussie Bio Clean Solutions, its officers or affiliates be liable to any user of this website or any other person, or other entity for any direct, indirect, special, incidental, consequential or exemplary damages (including, but not limited to physical harm, loss of profits, loss of data, loss of use, or cost of obtaining substitute goods or services) arising out of the use, inability to use, unauthorized access to or use or misuse of the products or the website or any information contained thereon, whether based upon warranty, contract, tort (including negligence), or otherwise.

By using this website and its products and services, you agree to indemnify, hold harmless and defend Aussie Bio Clean Solutions from any claims, losses, liabilities, and all costs and expenses of defence, including but not limited to, attorney?s fees, resulting directly or indirectly from a claim by a third party that arises in connection with the use of this website, services or products by you or any other person accessing the website using your member login account.